Cancellation and Refund

Domestic (Pan India)

  • If you want to cancel your order, please contact us within 24 hours at +912261273376. Studio timing: 11am - 6pm (Monday- Friday).
  • After 24 hours of placing the order, no cancellation will be allowed.
  • We do not accept returns or exchanges unless the item you purchased is defective (torn, stained).
  • If you receive a defective item, please contact us at shop@alittlebigentertainment.com with details of the product and the defect.
  • We will not accept any cancellation or refund request after 7 days of delivery.
  • ​Upon receipt of the returned product, we will fully examine it and notify you via e-mail, if you are entitled to a replacement as a result of the defect.
  • If you are entitled to a replacement, we will replace the product or refund the purchase price only if we run out of stock.
  • Refunded amount will reflect in your bank within 8-10 working days.

 

International (Abroad India)

 

  • If you want to cancel your order, please contact us within 24 hours at shop@alittlebigentertainment.com . 
  • After 24 hours of placing the order, no cancellation will be allowed.
  • We do not accept returns or exchanges unless the item you purchased is defective(torn, stained).
  • If you receive a defective item, please contact us at shop@alittlebigentertainment.com with details of the product and the defect.
  • We will not accept any cancellation or refund request after 7 days of delivery.
  • Customer will have to bear the cost of sending the product back to our studio in Mumbai, India.
  • ​Upon receipt of the returned product, we will fully examine it and notify you via e-mail, if you are entitled to a replacement as a result of the defect. 
  • If you are entitled to a replacement, we will replace the product or refund the purchase price only if we run out of stock.
  • Refunded amount will reflect in your bank within 15-30 working days.